Frequently Asked Questions

Speech language therapy supports individuals with a wide range of communication, language, and swallowing difficulties. Therapy is tailored to help people develop or regain these essential skills, whether they are young children, adults recovering from injury, or anyone facing communication challenges.

We work with individuals of all ages, from young children to seniors. Our team is experienced in tailoring therapy approaches to suit each age group’s unique needs, ensuring personalised support for everyone.

If you or your child are facing difficulties with speaking, understanding language, reading, writing, swallowing, or social communication, speech therapy could be beneficial. We offer comprehensive assessments to help identify specific needs and recommend an appropriate treatment plan.

During the initial assessment, our therapists will take the time to understand your (or your child’s) unique needs through a combination of interviews, observations, and testing. This helps us create a customised therapy plan focused on achieving the best outcomes.

The duration of therapy varies based on individual needs and goals. Some people see progress in a few months, while others may benefit from longer-term support. We regularly review progress and adjust goals to ensure each person receives the appropriate level of care.

Yes, we provide online therapy sessions for clients who prefer remote options. This allows flexibility for clients who may be located in different regions or have scheduling limitations. Our online sessions are designed to be just as effective as in-person appointments.

Absolutely. We believe family involvement is crucial to a child’s progress. Parents and caregivers are often invited to participate in sessions or receive guidance on ways to support therapy goals at home.

Aphasia is a communication disorder often caused by stroke or brain injury, affecting a person’s ability to speak, understand, read, or write. We specialise in aphasia therapy, providing targeted treatments and support to help individuals regain and improve their communication abilities. For more information, please visit our dedicated aphasia page.

Yes, we offer accent modification services for those looking to improve their clarity and confidence in English, particularly ESL speakers. Our programme is personalised to help individuals communicate more effectively in professional and social settings.

Yes, our team has experience supporting adults facing communication challenges following surgery. We create a specialised plan to help individuals regain confidence and effectiveness in their communication.

Yes, we are an approved ACC subcontractor and provide speech-language therapy services to clients covered by ACC. Please contact us for more details on how we can support your recovery and rehabilitation needs.

Yes, we provide professional supervision to speech-language therapists throughout New Zealand. Our supervision sessions offer valuable insights and guidance, supporting therapists in enhancing their skills and maintaining high standards in their practice.

You can book an appointment directly by contacting us. No referral is necessary; however, if you’re being referred by a healthcare provider, please let us know so we can coordinate care as needed.

Our fees vary depending on the type and frequency of services. We offer flexible payment options, including payment plans for select programmes, and can discuss specific pricing and options with you during your initial consultation.

For your first appointment, please bring any relevant medical or educational documents, previous therapy reports, and a list of specific concerns you would like to address. This helps us gain a complete understanding of your (or your child’s) needs.

Our group workshops are designed for families, caregivers, and professionals, covering topics like communication after stroke, swallowing challenges, and social communication skills. These sessions provide valuable insights and strategies and are open to anyone interested in supporting loved ones or clients with communication needs.

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